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Can I get compensation for credits?

Updated over 3 months ago

We understand that unexpected issues may occur during the building process.

If your issue remains unresolved or you need further assistance, please contact our support team and include:

  • A clear description of the problem

  • Relevant screenshots

In some cases, we may provide compensation in the form of credits, which cannot be exchanged for cash.

However, compensation will not be provided in the following cases:

  • AI output quality issues, unsatisfactory results, or problems caused by prompts or user settings

  • User environment issues, scheduled maintenance or rate limits, and third-party service disruptions

Multiple compensation requests related to the same issue will be reviewed and processed together.

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