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What should I do when I see error messages?

Click Issue Report in the App Viewer and send a message—Atoms will try to fix the issue.

What is the Issue Report?

When AI Agents run into issues during building, an Issue Report notification appears in the bottom-left corner. You can click "Resolve" to fix it instantly, or expand the report to view error logs and details on the right panel.

Don't panic. Knowing what to do upfront saves you time and credits.

What you need to know before you start

How to report an issue

Scenario 1: The page is stuck and no "Resolve" button appears

If your page is frozen or unresponsive, and you don't see the Issue Report notification:

  1. Open the chat with the AI Agent.

  2. Click the "..." (more options) next to their latest message.

  3. Select "Feedback" and describe the issue with your Chat Link and a screenshot.

This sends the report directly to our support team. We'll reach out to help you.


Scenario 2: You see the "Resolve" button

Follow the steps below to resolve the issue.

Step 1: Click "Resolve"

Simply click the "Resolve" button. The AI agent will automatically analyze and resolve all identified bugs.

Usually takes 1 to 3 minutes.

Important: Wait for each attempt to finish before clicking again. Multiple clicks create duplicate tasks and waste time.

Step 2: Check the result

Once the AI finishes, your preview will refresh. If it doesn't update, try refreshing your browser first. Sometimes it's just a cache issue.

Step 3: If the issue persists

FAQ

I tried all the steps and still can't fix it. What now?

Contact us via the chat icon or click "..." -> "Feedback" on any agent message. Please include:

  • Your Chat Link

  • A screenshot of the error

We'll investigate and help you directly.

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